Website Update FAQs for Operators
We’ve officially launched our new website platform designed to give operators a more user-friendly and streamlined experience. The updated system makes it easier to manage your listing, submit events, update business information, and access insights about how visitors are interacting with your profile.
This page includes answers to common questions, helpful resources, and guidance for navigating the new platform. Our goal is to keep the process as clear and straightforward as possible while continuing to improve tools and features for our tourism partners.
A website provider is the company that supplies the platform and technology used to build and manage a website. They provide the system that stores content, displays pages, manages listings, and supports features like search, event submissions, and reporting tools.
In simple terms, it is the behind-the-scenes software that powers the website and allows staff and operators to update and manage content.
Yes. On April 1 (the date the new tools launch), you will receive an email invitation to claim your listing. To access your listing in the new system, you will need to accept the invitation, set up your account, and log in to the back end.
All existing business information, including photos and descriptions, will be migrated to the new platform. Once you have access, we encourage you to review your listing to make sure everything is accurate and current.
Detailed instructions will be shared, and our team will be available to assist you at every step.
As part of our transition to a new website provider, all operator listings are being migrated to a more flexible and user-friendly platform. While your existing content, including descriptions, photos, and contact details, is being carried over, the new system requires each operator to claim their listing in order to access and manage it.
This step gives you access to improved tools that make updating your information easier, submitting events more straightforward, and tracking performance more insightful. The new system offers more intuitive features for both operators and visitors, helping your business stay current and visible on Visit The County.
Easier navigation and event submission tools
More customization on listings and improved performance
AI insights, collaboration tools, real-time content editing.
Improved search, filtering, and easier trip planning content.
Visual look of the website (home page, colors, layout, branding) – no redesign.
Business listings (all existing listings, descriptions, photos, logos).
Content (blogs, itineraries, pages, events).
Booking and contact info – stays the same.
Data retention – all existing information is migrated over.
Listing Optimization: How to use the new customization tools to make your business stand out.
The New Event Logic: A walkthrough of the updated calendar system, including how to manage recurring events so they appear perfectly on individual dates.
Mastering the Data: How to use the new multi-filter toggles and regional insights to understand your reach.
Live Q&A: An open floor to answer any specific questions or "how-do-I" scenarios you encountered during your first two weeks in the system.
Can't make it? Don't worry! We will record the session and add it to our Resource Library for you to watch whenever it’s convenient.
Here are our top 5 items to review, to ensure your listing is accurate:
Under "Location & Hour"s
1. Assigned Region
2. Latitude and longitude. If this is empty, find your lat/long on Google Maps by right clicking your business's map pin and copying the lat/long to your clipboard. Paste the lat/long in the designated fields.
3. Link your operating hours from your Google Business Profile.
Under "Basic Info"
4. Add in an e-commerce or booking link
5. Add in additional social media links
Email support@tourismo.co with your business name and email you'd like to be invited at. You will receive an email invitation within 48 hours.
We’re actively refining key features to improve the overall user experience for both visitors and operators. Here’s what’s currently in progress:
Tag restructuring
Continued design and styling on the front end
Media reorganization
Refined search functionality
Destination Intelligence - AI analysis of your listing with a scorecard and recommendations based on selected personas.
Agentic AI, a chatbot to help you do things in the backend.
We acknowledge that Prince Edward County rests within the ancestral lands and waters stewarded by the Michi Saagiig Nishnaabeg (Mississauga), Huron Wendat, and Haudenosaunee. This is a place shaped by their presence, languages, and care since time immemorial. To acknowledge this land is to recognize our responsibility to live as good relatives with each other, with the earth, and with the generations yet to come.