Website Update FAQs for Operators

We’re moving to a new website provider to offer operators a more user-friendly and efficient experience. The updated platform will make it easier to manage your listing, submit events, and access helpful insights about how visitors interact with your business.

This page explains what to expect during the transition, what will stay the same, and what new features you can expect. Our goal is to keep the process clear and straightforward while introducing practical improvements for our tourism partners.

A website provider is the company that supplies the platform and technology used to build and manage a website. They provide the system that stores content, displays pages, manages listings, and supports features like search, event submissions, and reporting tools.

In simple terms, it is the behind-the-scenes software that powers the website and allows staff and operators to update and manage content.

Yes. On April 1 (the date the new tools launch), you will receive an email invitation to claim your listing. To access your listing in the new system, you will need to accept the invitation, set up your account, and log in to the back end.

All existing business information, including photos and descriptions, will be migrated to the new platform. Once you have access, we encourage you to review your listing to make sure everything is accurate and current.

Detailed instructions will be shared, and our team will be available to assist you at every step.

As part of our transition to a new website provider, all operator listings are being migrated to a more flexible and user-friendly platform. While your existing content, including descriptions, photos, and contact details, is being carried over, the new system requires each operator to claim their listing in order to access and manage it.

This step gives you access to improved tools that make updating your information easier, submitting events more straightforward, and tracking performance more insightful. The new system offers more intuitive features for both operators and visitors, helping your business stay current and visible on Visit The County.

  • Easier navigation and event submission tools
  • More customization on listings and improved performance
  • AI insights, collaboration tools, real-time content editing.

 Improved search, filtering, and easier trip planning content.

  • Visual look of the website (home page, colors, layout, branding) – no redesign.
  • Business listings (all existing listings, descriptions, photos, logos).
  • Content (blogs, itineraries, pages, events).
  • Booking and contact info – stays the same.
  • Data retention – all existing information is migrated over.
  • Listing Optimization: How to use the new customization tools to make your business stand out.
  • The New Event Logic: A walkthrough of the updated calendar system, including how to manage recurring events so they appear perfectly on individual dates.
  • Mastering the Data: How to use the new multi-filter toggles and regional insights to understand your reach.
  • Live Q&A: An open floor to answer any specific questions or "how-do-I" scenarios you encountered during your first two weeks in the system.

Can't make it? Don't worry! We will record the session and add it to our Resource Library for you to watch whenever it’s convenient.

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